Comments & Complaints

We aim to provide a friendly, courteous and professional service at all times and we welcome any comments regarding your views on the service we provide.

Please contact our Practice Manager, Mrs Claire Wright, either in writing, by telephone or via email.

Wellside Surgery
45 High Street
PE28 5SU

01487 833855 (direct line)

[email protected]

Please see our Practice Complaints Procedure, available from reception, for further information regarding the process for making a formal complaint.

The Health Service Ombudsman in England

The Parliamentary and Health Service Ombudsman website contains detailed information on raising a complaint about any aspect of the NHS in England. There is also a leaflet explaining the procedure of bringing a complaint to the ombudsman.